This Policy describes the types of information we may collect from you or that you may provide when you visit our website and our practices for collecting, using, protecting, and disclosing that information.
This Policy applies to information we collect or you submit to us through the Credence Reso>urce Management website. This Policy does not apply to information collected by or through websites, applications, or content operated by any third party.
We collect several types of information from and about users of our website, including information:
We collect this information:
You have the right to control whether we share some of your personal information. Please read the following information carefully.
We will collect the IP Address for internal security and other proprietary purposes. We will do so even if you have included a Do Not Track request. We do not release this data outside of our corporate environment nor utilize this data other than for internal purposes.
We will never disclose information to any party in violation of the Fair Debt Collection Practices Act.
You can make changes to personally identifiable information we collect from you by one of the following methods:
We collect information you provide to us on or through our website including:
As you navigate through and interact with our website, we may automatically collect certain information about your equipment, browsing actions and patterns, including:
The information we collect automatically is statistical data, and does not identify any individual.
There may be features that are developed in the future that may result in the collection of additional new information.
We do not allow third parties to collect personally identifiable information about a user's online activities, over time and across different sites, services, and applications, when that user uses our site or service.
We use information that we collect about you or that you provide to us, including any personal information:
We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
We may disclose personal information that we collect as described in this Policy:
We may also disclose your personal information:
Credence Resource Management may change, add, modify or remove portions of this Policy at any time, which shall become effective immediately upon posting on this page. The date the Policy was last revised is identified at the bottom of the page. It is your responsibility to review this Policy for any changes. By continuing to use our website, you agree to any changes in the Policy.
We may collect and use personal information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be directly or indirectly linked, with a consumer, device, or household (â€œpersonal informationâ€).
Personal Information does not include:
We regularly collect (and have collected in the past 12 months) several types of personal information about individuals offline regarding accounts we service, including: name, DOB, address, gender, account number, payment and other financial information, email address, SSN, telephone number, IP address, employment information, military or veteran status, audio information, username, insurance information, records about services or goods purchased, internet activity such as interaction with our website(s) or application(s), inferences drawn from any personal information categories to create a profile about a consumer reflecting the consumer's preferences, characteristics, aptitudes, or behavior, publicly available information, and information collected or shared pursuant to HIPAA, CMIA, FIPA, GLBA, FCRA, DPPA, and/or other applicable privacy laws. We also may collect additional categories of personal information users provide directly to us or our service providers.
We collect most of this personal information from our creditor clients or from you or your authorized representative by telephone or written communications. However, we may also collect information:
We regularly use or disclose personal information for one or more of the following business purposes:
We will not collect additional categories of personal information or use the personal information we collected for materially different purposes without providing you notice.
We regularly disclose (and have disclosed in the past 12 months) several types of personal information about individuals regarding accounts we service, including: name, DOB, address, gender, account number, payment and other financial information, email address, SSN, telephone number, IP address, employment information, military or veteran status, audio information, username, insurance information, records about services or goods purchased, internet activity such as interaction with our website(s) or application(s), inferences drawn from any personal information categories to create a profile about a consumer reflecting the consumer's preferences, characteristics, aptitudes, or behavior, publicly available information, and information collected or shared pursuant to HIPAA, CMIA, FIPA, GLBA, FCRA, DPPA, and/or other applicable privacy laws.
We do not sell your personal information under the CCPA.
Upon verification of identity, California residents may in some cases request that a business:
You have a right not to receive discriminatory treatment by a business for your exercise of CCPA privacy rights. A business may charge a different price or rate, or provide a different level or quality of goods or services to you, if that difference is reasonably related to the value provided to you by your personal information.
For applicable personal information access and portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
Please note that we are not required to:
Upon verification of identity, California residents may in some cases request that a business delete personal information about you that the business collected from you and retained, subject to certain exceptions.
We may deny your deletion request if we are acting in the role of a service provider to another business regarding the applicable personal information. If we deny your request on that basis, we will generally refer you to the relevant business. In addition, we may deny your deletion request if retaining the information is necessary for us or our service providers to:
California residents may obtain more information about verifiable requests pursuant to the CCPA by contacting us at [emailing us at email@example.com, calling us at 855-880-4791, or mailing us at Credence Resource Management LLC., 4222 Trinity Mills, Suite 260, Dallas, TX 75287].
If you choose to contact us directly via the designated methods described above to exercise your CCPA rights, you will need to:
If seeking to make a verifiable request under the CCPA on behalf of someone else, we require enough information to reasonably identify the subject of the request (including name and other identifying information) and the subject's written consent to make the CCPA request on his or her behalf, as consistent with applicable law.
We are not obligated to make an information disclosure or carry out a deletion request pursuant to the CCPA if we cannot verify that the person making the request is the person about whom we collected information, or is someone authorized to act on such person's behalf.
Any personal information we collect from you in order to verify your identity in connection with your CCPA request will be used solely for the purposes of verification.